PRIVACY POLICY
In accordance with the provisions of current regulations regarding data protection, European Regulation 2016/679 (GDPR) and Organic Law 3/2018 on the protection of personal data and guarantee of digital rights (LOPD), below we inform you of the processing we carry out on your data from the following customer profiles and contacts:
1. Processing of BUYER CLIENT data
2. Processing of PROPERTY OWNER data
3. Processing of CONTACT data
4. Processing of SOCIAL MEDIA data
WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
Data controller: TWOMANCO S.L.
Registered office: C/ LA SANTAMARIA 2 CALPE 03710 ALICANTE (SPAIN)
CIF/NIF: B54929773
Contact email address: info@mpvillas.com
Telephones: +34 96 614 6640 – +34 652 963 767
Registry of real estate brokerage agents of the Valencian community numbers RAICV 1073
Registered in the commercial registry of Alicante Volume 3944, Folio 52, Section 8, Sheet A 149926, I/A 1
1. Processing of BUYER CLIENT data
For what purpose will we process your personal data?
The data you provide us is used for the purpose of managing the contractual relationship and the real estate purchase request services that you request from us, as well as the necessary communications to give content to the contract and the subsequent steps to formalize the contract. They will also be processed for accounting, tax and administrative management purposes derived from this relationship. In order to comply with the due diligence obligations in the identification of natural or legal persons indicated by the money laundering law.
What is the legal basis for processing your personal data?
The disclosure and processing of your data are necessary for the performance of a contract to which the data subject is party and constitute a legal requirement. Article 6.1(b) GDPR.
Compliance with legal obligations applicable to real estate activity derived from commercial and tax legislation. Article 6.1. c) (GDPR)
Compliance with the due diligence obligations concerning the identification of natural or legal persons laid down in anti-money laundering legislation. Article 6.1(c) GDPR.
How long will we keep your personal data?
The personal data you provide us will be kept as long as our contractual or commercial relationship is maintained. However, from the date of termination of our contractual or commercial relationship, your data may be kept:
Four Years for tax purposes: Accounting books and other mandatory record books according to the applicable tax regulations (IRPF, VAT, IS, etc.). Articles 66 to 70 General Tax Law.
Six years for commercial purposes: Books, invoices, contracts, bank documents, etc.). Art. 30 Commercial Code.
Your personal data will be kept for at least 10 years in accordance with art. 25 of Law 10/2010 on money laundering.
Will we disclose your personal data?
To public registries, tax administration, other public administration bodies for compliance with legal obligations, banks, savings banks and rural savings banks or other financial entities for the management of collections and payments.
International data transfers
There will be no international data transfers
2. Processing of PROPERTY OWNER data
For what purpose do we process your personal data?
The data you provide us are used to manage the sales mandate agreement for your property, as well as the communications required to give effect to the agreement and the subsequent steps needed to formalize it. They will also be processed for accounting, tax and administrative management purposes arising from this relationship and to comply with the due diligence obligations concerning the identification of natural or legal persons laid down in anti-money laundering legislation.
What is the legal basis for processing your personal data?
The disclosure and processing of your data are necessary for the performance of a contract to which the data subject is party. Article 6.1(b) GDPR.
Compliance with legal obligations applicable to real estate activity derived from commercial and tax legislation. Article 6.1. c (GDPR)
Compliance with the due diligence obligations concerning the identification of natural or legal persons laid down in anti-money laundering legislation. Article 6.1(c) GDPR.
How long will I keep your personal data?
The personal data you provide us will be kept as long as our contractual or commercial relationship is maintained. However, from the date of termination of our contractual or commercial relationship, your data may be kept:
Four Years for tax purposes: Accounting books and other mandatory record books according to the applicable tax regulations (IRPF, VAT, IS, etc.). Articles 66 to 70 General Tax Law.
Six years for commercial purposes: Books, invoices, contracts, bank documents, etc.). Art. 30 Commercial Code.
Your personal data will be kept for at least 10 years in accordance with art. 25 of Law 10/2010 on money laundering.
What is the origin of your data?
The information is provided to us by you.
To which recipients will your personal data be communicated?
Your data may be transferred to Electric Companies, Water Management Companies, gas, community, Notaries and other official bodies necessary to carry out the real estate management that you have requested from us, organizations or people directly related to the person responsible from whom we entrust any service in relation to the contract, public registries, tax administration, other public administration bodies for compliance with legal obligations, savings banks and rural savings banks or other financial entities for the management of collections and payments.
Data transfer to third countries
No International Data Transfers will occur.
3. Processing of CONTACT data
For what purpose will we process your personal data?
Your personal data collected in the contact form on our website or through any other communication channel with us will be used exclusively to respond to your requests for information about our real estate products and if you request it in the section of our website Do you want to sell? or Do you want to buy?
How long will we keep your personal data?
The data provided in the contact form will be kept until you request its deletion or the revocation of consent for its processing, at which time it will be blocked exclusively for its conservation in order to address possible responsibilities arising from the processing of your personal data for a maximum of 3 years.
What is the legal basis for processing your personal data?
The legal basis for the processing of your personal data is the express consent that you provide us by completing and voluntarily accepting the contact form to request information from us. Article 6.1. a) (GDPR)
Is there an obligation to provide this personal data?
In the requested contact, it is necessary that you provide us with at least a name to address you, the company to which you belong and your professional email so we can contact you, as well as, in the free text field, tell us the reason for your query.
What are the consequences of not doing so?
The Impossibility of offering you information
Will we disclose your personal data?
No disclosure of data is envisaged, except where required by law. No international data transfers will be made.
4. Processing of SOCIAL MEDIA data
For what purpose will we process your personal data?
We use social media to provide information about our activities and interact with our followers. By following us, you consent to our processing the personal data available on your profile exclusively for this purpose and only within each social network, in accordance with its terms of use and privacy policy. Your personal data will be used to manage the list of people who like our page, enable you to receive information directly related to our services and to our organization's events, activities and promotions through your chosen social network, and allow you to interact with us.
How long will we keep your personal data?
The data provided on the corresponding social network will remain accessible to us as long as you keep the “follow” or “like” button active and if you want to stop following us, all you have to do is “click” on the “unfollow” or “don't like” button.
What is the legal basis for processing your personal data?
Communications via social networks are in any case subject to the consent of the interested party and are completely voluntary, said relationship being subject to the conditions established in the privacy and data protection policies of each social network.
Is there an obligation to provide this personal data?
There is no obligation to provide data beyond that necessary for registration on each social network.
What are the consequences of not doing so?
Impossibility of communication and monitoring through social networks.
How did I obtain your personal data?
The data obtained has not been provided directly by you.
What are your rights when you provide me with your personal data?
Any data subject may request to exercise the following rights:
Right of access: The data subject has the right to obtain confirmation as to whether or not personal data concerning them are being processed.
Right to rectification: The data subject has the right to obtain the rectification of inaccurate or incomplete personal data concerning them.
Right to erasure: The data subject has the right to obtain the erasure of personal data concerning them when the data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
Right to restriction: You may request the restriction of the processing of your personal data, in which case we will retain them solely for the establishment, exercise or defence of legal claims.
Right to data portability: You may request that your personal data processed by automated means be transmitted to another company specified by you in a structured, commonly used and machine-readable format.
Right to withdraw consent: You will have the right to withdraw consent at any time, without affecting the legality of processing based on consent before its withdrawal.
Right to object: The data subject has the right to object to the processing of their data.
How can you exercise these rights?
If you request it, we put at your disposal the forms where you can exercise these rights. You can request us by email info@mpvillas.com indicating the right you want to exercise and we will send you the corresponding form.
The exercise of rights may be carried out by means of communication addressed to the email info@mpvillas.com
Who can exercise the rights?
The rights of data subjects are personal and must therefore be exercised by the data subject, with appropriate proof of identity.
It may also be exercised through legal representation, in which case, identity and representation must also be proven.
What will be our obligation when you exercise any of the rights?
The data controller must respond to every request addressed to it, regardless of whether or not it processes personal data concerning the affected person or data subject.
If the request does not meet the specified requirements, the data controller must ask the applicant to remedy it.
The data controller will respond to requests within one month of receipt. This period may be extended by a further two months where necessary, taking into account the complexity and number of requests. The data controller will inform the data subject of any such extension within one month of receiving the request, stating the reasons for the delay.
Right to complain to the Supervisory Authority
You may request protection of rights that have not been duly attended to from the Spanish Data Protection Agency. Either through the electronic headquarters of its web portal (www.agpd.es), or by writing to its postal address (C/Jorge Juan, 6, 28001-Madrid).
Mandatory or Optional Nature of the Information Provided by the User
Users, by checking the corresponding boxes and entering data in the fields of the contact forms, or by sending an email requesting information, expressly and freely and unequivocally accept that their data is necessary to respond to their request, by the provider. The User guarantees that the personal data provided is true and is responsible for communicating any modification thereof.
What information do we collect?
In general, you can use the Website without providing any personal information.
There are channels on our website where you can contact us. When you request information from us, the user guarantees the authenticity, accuracy and veracity of all the information you provide us, committing to keep the personal data you provide us updated so that it responds, at all times, to your real situation. The User will be solely responsible for false or inaccurate statements and any damages that they may cause.
What measures do we take to keep your information secure?
We apply reasonable technical and physical measures to protect the information we collect through the Website.
Modifications to this data protection information.
TWOMANCO S.L. reserves the right to modify its Data Protection Policy in accordance with the applicable legislation at any time. Any modification to said policy will be published on the website.